Red Dog Ads: Terms and Conditions
1. These terms
1.1 What these terms cover. These are the terms and conditions on which we supply our services to you through the platform on our website, www.reddogads.co.uk (our “Website”).
1.2 Why you should read them. Please read these terms carefully before you register to receive the services from us. These terms tell you who we are, how we will provide the services to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.
2. Information about us and how to contact us
2.1 Who we are. We are Red Dog Ads Limited a company registered in England and Wales. Our company registration number is 11403815 and our registered office is at 17 Kemplay Road, London NW3 1TA.
2.2 How to contact us. You can contact us by emailing us at [email protected].
2.3 How we may contact you. If we have to contact you we will do so by telephone or by emailing you using the details that you have provided to us.
2.4 “Writing” includes emails. When we use the words “writing” or “written” in these terms, this includes emails.
3. Our contract with you
3.1 How we will accept your registration. You need to register to use the services and we need to accept that registration before there is a contract between us. Our acceptance of your registration will take place when we email you to accept it and at that point a contract for the provision of our services to you will come into existence between you and us.
3.2 If we cannot accept your registration. If we are unable to accept your registration, we will inform you of this. This might be, for example, because the service is unavailable or because of unexpected limits on our resources which we could not reasonably plan for.
3.3 We only make our services available in the UK. Our Platform (as defined below) is solely for the promotion of our services in the UK. Unfortunately, we do not accept registrations for our services from addresses outside the UK.
4. Details of the services
4.1 Description of the service. We make available our web-based platform that delivers advertisements as digital video clips on behalf of an advertiser (“Advertisers”) to registered users, such as yourself, and then pay a fee to the applicable registered user in respect of the advertisements that registered user has viewed to completion (the “Platform”). The Platform also provides an option for registered users to donate the fees they have earned to a charity. The charities available for that donation may vary from time to time, but please contact us if you would like us to try and include a particular charity.
4.2 Viewing Advertisements to completion. You will only be deemed to have viewed an Advertisement to completion where the Platform registers this (“Completed Views”). The Platform will automatically notify you on screen that it has registered a Completed View. Please do not try to fast forward, skip or in any way affect or falsify your viewing of the Advertisements as the Platform will identify this and automatically identify the Advertisement as not being viewed to completion and will be unable to register any Completed View in respect of that Advertisement. Subject to paragraph 4.4, fees are only earned in respect of Completed Views. The fees are calculated and paid to you as described in paragraph 5, below. Please contact us if you think that there is a problem with the Platform registering an advertisement having been viewed to completion and we will investigate.
4.3 Number of Advertisements. We do not guarantee to make any particular number of Advertisements available to you. The availability of Advertisements is dependent on what Advertisers make available and the demographics of their requested target audience. We endeavour to match this to our appropriate registered users. However, we do limit the maximum number of Advertisements that will be issued to you per week. This is currently 5 Advertisements, but we may change this from time to time. We will try and let you know where we make any such change.
4.4 Availability of the services. We will endeavour to make the service available to you once you are registered with us, but we do not guarantee its availability and we may withdraw the service at any time. We will endeavour to provide you with advance notice of this. We may also need to suspend the services from time to time, for example, if there are technical problems or if we need to carry out any maintenance or make changes.
4.5 We are not responsible for delays outside our control. If our supply of the services is delayed by an event outside our control then we will aim to let you know as soon as possible and we will try and take steps to minimise the effect of the delay. We will not be liable for any delays caused by such an event.
4.6 Content of Advertisements. While we ask all Advertisers to comply with certain rules about the content of their Advertisements, we will not have any liability to you in connection with that content and you choose to view them at your own risk.
4.7 Rules in relation to using the services. You must at all times comply with the rules that apply to you registering for the service and then using the service. These rules are set out in Annex 1 to these terms and conditions. We may disable your login details and password and freeze your account, suspend the service and/or end this contract at any time if you do not comply with any of those rules.
4.8 Where we need to contact you. If we need to contact you then we will usually do so by email. We will send you emails to notify you of Advertisements that are available to be viewed, to provide you with updates on your account and annual statements, and to update you on any changes to the services, and any new features or new charities.
5. Calculation and payment of fees
5.1 Calculating the fees. You will earn a fee of £0.40 for every Completed View up to a maximum of five (5) per week. We will keep a record of all Completed Views and the amount in your account and you will be able to see this when you log in. Once the total amount in your account is £5.00 or more then you may request for this to be paid to you or for it to be donated to a charity selected by you on your behalf.
5.2 Payments of fees to you. Where you request any of those fees to be paid to you then we will arrange to do this within 30 days via PayPal or by bank transfer into a bank account nominated by you. You must tell us which you would prefer. The payment of the fees will be deemed to have been made to you when the fees are either (a) cleared funds in your bank account, or (b) cleared funds in your PayPal account.
5.3 Taxes. You are responsible for any taxes that are payable on the fees earned by you.
5.4 Changes to the fees. We may at any time make changes to the amount of the fees payable to you or the way in which they are to be paid to you. However, we will give you 30 days’ advance notice of any such changes by either emailing you or posting the notice on the Platform.
5.5 What to do if you think a payment is wrong. If you think a fee calculation or payment is wrong please contact us promptly to let us know and we will investigate it.
5.6 Donations to charity. If you wish to donate the fees that you have earned to charity then you must select the charity from the available options and confirm this to us. We will allocate your donation to your selected charity and will make the payment, together with other donations received from other users, promptly after the end of each month. . If you wish for gift aid to be added then you will need to complete the relevant online form that we make available to you and we will provide you with confirmation by email, which you should retain for your records. Details of the donations you have made will be viewable on your account dashboard page.
6. Your rights to make changes
6.1 If you wish to make a change to any of the services you have requested then please contact us. We will let you know if the change is possible or if there are any consequences of making the change. If we cannot make the change or the consequences of making the change are unacceptable to you, you may want to end the contract for the provision of the services.
7. Our rights to make changes
7.1 We may change the services to reflect changes in relevant laws and regulatory requirements and to implement minor technical adjustments and improvements, for example to address a security threat. In addition, we may make more significant changes to the services, but if we do so we will notify you by email or by posting a notice on the Platform and, if you wish, you may then contact us to end the contract for the provision of the services before the changes take effect.
7.2 We may also make changes to these terms and we will notify you if this relates to the provision of the services and you may then contact us to end that contract before the changes take effect
8. The duration of the contract for the provision of services and how to end it
8.1 The start and duration of the contract. The contract for the provision of the services starts on the date that we accept your registration. Unless you or we end the contract earlier, it will continue for a twelve month period from that start date (“Initial Period”). It will then automatically renew for a further twelve months (a “Renewal Period”) at the end of the Initial Period and at the end of each Renewal Period.
8.2 You can always end the contract with us. You may end the contract for the provision of the services at any time by telling us as described in paragraph 8.3.
8.3 How to end the contract. To end the contract for the provision of the services, please let us know by doing one of the following:
(a) By email. Email us at custom[email protected]. Please provide your name and address.
(b) By post. Print off the form in Annex 2 to these terms and conditions and post it to us at the address on the form. Or simply write to us at 17 Kemplay Road, London NW3 1TA, including your name, address and email address.
8.4 Outstanding fees. If there are any fees that have not yet been paid to you then at the time that the contract ends then we will pay this to you within 14 days. If you would instead prefer a donation to be made to a charity as described in paragraph 5 then please let us know.
8.5 We may end the contract at any time. We may also end the contract for the provision of the services at any time. We will always try and notify you of this in advance. We will aim to only do this if you break the contract or do not comply with any of the rules, but we may also need to do this if we cease to provide the services for any reason.
9. Our responsibility for loss or damage suffered by you
9.1 Responsibility for foreseeable loss and damage caused. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.
9.2 Where our liability to you is not limited or excluded. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the services, including that they have been supplied with reasonable skill and care.
9.3 We are not liable for business losses. We only supply the services to you for your own private use and not for any business purpose. If you use the services or the Platform for any commercial or business we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
10. Your personal data
11. Intellectual property rights
11.1 Ownership of intellectual property rights. We, or our licensors, own all the intellectual property rights, including but not limited to copyright, trade marks, rights in trade names, domain names and rights in software, in the services, our Website and the Platform. You do not have any rights to these intellectual property rights other than the right to use them strictly as set out in these terms and conditions.
11.2 Confirmation of rights. We confirm that we have the rights and licences necessary to permit you to use the intellectual property rights in our services, Website and Platform.
12. Other important terms
12.1 Computer and software viruses. While we have taken reasonable precautions against computer and software viruses it is your responsibility to also take reasonable precautions and we recommend that you have appropriate up to date viruses protection software installed and switch on, on each device that you use to access the services, Website or Platform.
12.2 We may transfer this contract to someone else. We may transfer our rights and obligations under these terms to another organisation. We will contact you to let you know if we plan to do this. If you are unhappy with the transfer you may contact us to end the contract.
12.3 You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
12.4 Nobody else has any rights under this contract. The contract and these terms and conditions are between you and us. No other person shall have any rights to enforce any of its terms. Neither of us will need to get the agreement of any other person in order to end the contract or make any changes to these terms.
12.5 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
12.6 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
12.7 Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by English law and you can bring legal proceedings in respect of the services in the English courts. If you live in Scotland you can bring legal proceedings in respect of the services in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the services in either the Northern Irish or the English courts.
Annex 1: Rules for using the service
The rules set out below apply to you registering for the service and then using the service:
• You must be 18 years or older to register for the services.
• You must have a valid way of receiving payments, such as a bank account or PayPal account.
• You must provide your legal full name, a valid email address, post code and any other information requested by us in order to complete your registration.
• Your login may only be used by you — a single login shared by multiple people is not permitted.
• Only one account per person. Having multiple accounts is not permitted.
• You must be a human. Accounts registered or operated by “bots” or automated methods are not permitted.
• You must look after your login and password details and keep them confidential as you are responsible for maintaining the security of your account and password and for all activity that occurs under your account.
• You must not attempt to cheat or defraud Red Dog Ads or the Platform.
• You must not use the services in any way that may cause damage to the website or Platform; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful activity.
• You must not upload to or use the website or Platform to host or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
• You must not modify, adapt or hack the website or Platform or modify another website so as to falsely imply that it is associated with Red Dog Ads.
• You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the website or Platform without the express written permission by Red Dog Ads.
• Access to any information stored on the website or Platform or any systems accessed via the website or Platform is restricted and you must not attempt to access any such information.
• You must not try to disable or circumvent any restrictions that we put in place.
Annex 2: Cancellation form
(Complete and return this form only if you wish to end the contract for the provision of services)
To: RED DOG ADS LIMITED, 17 Kemplay Road, London NW3 1TA ([email protected])
I hereby give notice that I cancel my contract for provision of the services.
Name of user:
Address of user:
Email address of user:
Signature of user (only if this form is notified on paper):